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Blackberry to Part Ways With T-Mobile April 25, Support, Service Not Changing

Apr 02, 2014 11:57 AM EDT | By Justin Stock

Blackberry will no longer be available on T-Mobile at the end of the month.

The company will part ways with the United States mobile carrier upon the expiration of its contract April 25 a press release reported Tuesday. However, consumers will still be able to receive their regular service, and support on the products.

"BlackBerry has had a positive relationship with T-Mobile for many years. Regretfully, at this time, our strategies are not complementary and we must act in the best interest of our BlackBerry customers.  We hope to work with T-Mobile again in the future when our business strategies are aligned," John Chen CEO and Executive Chair at Blackberry said in a statement. "We are deeply grateful to our loyal BlackBerry customers and will do everything in our power to provide continued support with your existing carrier or ensure a smooth transition to our other carrier partners.

Not all could be lost however as Blackberry envisions re-kindling their business relationship with T-Mobile again at some point.

"Regretfully, at this time, our strategies are not complementary and we must act in the best interest of our BlackBerry customers. We hope to work with T-Mobile again in the future when our business strategies are aligned," Chen told Venture Beat.

Chen has strived to bring back the struggling company into a profitable and prominent position since he came board in Nov. 2013 replacing former CEO Thornstein Heins who left the position upon changes at the helm.

Chen came from Sybase on a temporary basis before serving in a full-time capacity.

Blackberry is on the rebound after losing $646 million in 2012 when its revenue significantly decreased 40 percent to $11 billion The Wall Street Journal reported. This year, the company lost four million subscribers and suffered another decrease of $84 million in the fiscal quarter that ended June 1.

Blackberry made a smaller amount of cuts over the summer from its sales, and research, and development departments The Journal reported. This comes just a year after the company let go 5,000 people.

Blackberry had 12,700 employees as of March 2013, which was the last time it revealed a total number. Two years ago, over 17,000 employees worked at the company based in Waterloo, Ontario Canada. Blackberry also had control of 14 percent of the smartphone business. This has since dropped to less than three percent.

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