Thursday October 1, 2020

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Southwest Airlines Implements $8 Wi-Fi Service On All Flights

Nov 21, 2013 03:52 PM EST | By Justin Stock
Southwest Airlines, JetBlue Airlines
Southwest Airlines Wi-Fi Homepage
Southwest Airlines passengers can use Wi-Fi on their portable electronic devices.(Photo :

Southwest Airlines customers can now use portable electronic devices from their departure gate to their arrival the airline reported in a press release Wednesday.

"We know this is something Customers have wanted for some time now, and we're excited to give them the freedom to use personal devices while in the air and on the ground," Kevin Krone, Southwest Airlines chief marketing officer said in a statement. "With free live TV compliments of DISH and the ability to stay connected for the entire flight, Customers can count on Southwest for the best Customer Experience in the business."

The decision is the latest development since the Federal Aviation Administration announced passengers could operate the PED's when airplane mode is selected. The option shuts off a device's cellular network, and allows crew members to switch over to the airline's W-Fi The Denver Post reported.

Southwest began to put Wi-Fi on all of its planes in 2009. Most of the airline's 737-700, and 737-800 aircrafts were installed with the service at the conclusion of 2013's first fiscal quarter.

Flyers can use the service for $8 a device throughout any stops or connecting flights their trip takes them on.

Passengers do however need to put over-sized laptops, and devices bigger than tablet computers  away while the plane ascends into the air, flies back down, and travels to and from the gate on the runway.

Southwest Airlines joins JetBlue in the category of airlines who allow the use of portable electronic devices.

JetBlue first implemented the new guidelines on its 2302 flight from New York's John F. Kennedy International Airport to Buffalo, N.Y. Nov. 2. The plane took off at 4:30 p.m.

JetBlue customers can operate their smart phones, tablets, games and other smaller electronic devices at all times while the plane is moving a press release reported. The only exception would be if a flight attendant or pilot gives them different instructions.

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