updated - November 21, 2017 Tuesday EST
Emotient's new Google Glass app will allow users to detect the feelings of others on the connected eyewear Tech Crunch reported Thursday.
"It's a breakthrough technology that allows companies to aggregate customer sentiment by processing facial expressions anonymously. We believe there is broad applicability for this service to improve the customer experience, particularly in retail. "We believe the next phase will extend from physiology to psychology,"
The new feature detects how people move 19 different muscles in order to figure where users become frustrated or confused Tech Crunch reported.
"All good business leaders know 'you get what you measure', and being able to objectively and accurately monitor customer sentiment allows retail teams to build plans and tactics to win," Ken Denman, CEO at Emotient told Tech Crunch. "The ability to measure real-time customer sentiment, as it relates to customer service, products and merchandising is a huge opportunity for businesses to drive focus and therefore sales," Denman said in the statement Denman told Tech Crunch.
Emotient has put forth $6 million as it embarks into connected eyewear technology for the first time Tech Crunch reported.
Google Glass music capabilities allows users to look for songs, review playlists, and hear music files in good quality sound with the device on their head.
Google Glass already has many capabilities from game playing to listening to music.
Google launched its own version of headphones specifically made for the connected eyewear at $85 in December#mce_temp_url# reported at the time.
Users can play tennis, a balance game which tests their ability to keep books on their head, clay shooter similar to the infamous duck hunt game, Match which evaluates how well one pairs patches with similar patterns, and Shape Splitter where shapes are broken up information on the blog said.
Google users can also send friend requests to three of their close acquaintances, and listen to music.
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