Franchise News

Graco Faces Government Investigation Over Child Car Seats

Dec 01, 2014 06:04 PM EST | By Michael Smith

Philadelphia-based baby products company Graco is under investigation by the United States National Highway Traffic Safety Administration (NHTSA) over the the quality of its child car seats.

The government agency is investigating whether the company, owned by Newell Rubbermaid, took too long to report defects in harness buckles, CNBC reports. 

"Any delays by a manufacturer in meeting their obligations to report safety issues with the urgency they deserve, especially those that impact the well-being of our children, erodes that trust and is absolutely unacceptable," U.S. Transportation Secretary Anthony Foxx said, according to the site. 

The investigation is rooted in a mass recall of over 6 million child car seats initiated by the company earlier this year. The company reported the issue to the agency in February and described it as a "defect" that would be immediately replaced.

NHTSA officials are suspicious about the responsiveness of the company in addressing the issue and continue to investigate the matter. 

However, Graco officials have confirmed that the company has been honest with the NHTSA throughout the recall process and that the safety of their consumers if taken seriously.

"We thoroughly analyzed all data related to the buckles and took the required actions to keep our consumers safe. We worked cooperatively with NHTSA throughout its investigation and will continue to do so moving forward," a Graco spokesperson said, according to CNBC.

"The safety of our products and the consumers that use them is paramount and underlies every decision we make."

Government officials have not announced further investigation plans. 

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