Franchise News

McDonald's Truce Ends Between Senior Citizens and Right to Stay

Jan 20, 2014 02:30 PM EST | By Justin Stock

Senior citizens at Flushing Queens, N.Y McDonald's will be able to eat from 10 a.m. to 3 p.m., different from the previous 20 minutes allotted NBC New York reported Monday.

Signage will also be posted in Korean and Chinese so customers know about the new rule NBC New York reported.

Police officers were sent to the franchise restaurant chain's location following a call from the restaurant's general manager about senior citizen patrons reportedly staying at the location from early morning into night time hours The New York Times reported.

"It was more of a cultural miscommunication," Ron Kim, an Assemblyman who worked on the case said in a statement NBC New York reported.

Customers previously has 20 minutes to eat their meals, and drink their beverages according to The Times.

The group reportedly sat on benches in the McDonald's for hours for the past five years without a problem until recently starting with four calls to 911 to remove the customers dating back to November The Times reported. The customers have also brought their walkers, canes, and wheelchairs.

The restaurant said the issue was hurting business because customers use up tables at the same time they share small fries  

Police officers have visited the scene up to three times a day while on the job The Times reported. The customers then return when law enforcement leaves The Times reported.

Coffee reportedly spilled, and hurtful words have also be spoken The Times reported.

The Korean Community Service center established a business selling coffee for 25 cents based on the efforts of Kwang Kim, its president who heard about the situation The Times reported.

"I think I have to go to McDonald's and ask why they're there," Kim told The Times when hearing of the previous issue.

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