Thursday May 16, 2024 | Last Update: May 16, 2024 EDT
Safeway's new anti-theft measures, including receipt-scanning gates, spark customer frustration and feelings of being trapped, leading to widespread discontent.
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Dollar General revised its self-checkout strategy, enhanced staff presence, and aimed to improve customer service and store organization amid theft concerns.
Unlike Walmart and Target, Costco faces bigger problems in unionization and tech challenges despite high employee satisfaction and minimal theft impact.
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