Saturday May 26, 2018

updated - May 26, 2018 Saturday EDT

Subway Uproar: Customers Upset Foot-Long Are An Inch Short [PHOTOS]

Jan 18, 2013 03:08 PM EST

Subway customers are in uproar and posting photos on social media sites showing that Subways' foot-long sandwich is an inch short.

Australian Subway customer Matt Corby took a tape measure to the sandwich chain's vaunted Footlong and complained in a post on Subway's Facebook page that it was an inch short and now more customers are following suit.

Subway's Facebook page has since been flooded with questions from hungry food crusaders demanding answers.

Corby asked Subway for a response but the chain had yet to answer at press time. As of Wednesday evening, the Huffington Post hadn't had much luck either in getting comment at Subway's Milford, Conn., headquarters.

Here's Subway's response (via The Australian):

"Hi, Matt. Thanks for writing. Looking at this photo, this bread is not baked to our standards. We have policies in place to ensure that our fresh baked bread is consistent and has the same great taste no matter which Subway restaurant around the world you visit. We value your feedback and want to thank you again for being a fan."

Subway has always offered footlong sandwiches since it opened in 1965. A customer can order any sandwich as a footlong. The chain introduced a $5 footlong promotion in 2008 as the U.S. fell into the recession, and has continued offering the popular option throughout the recovery.

Meanwhile, in a Subway store last week, a restaurant employee threatened the life of a customer after he ordered a Philly Cheese Steak sandwich with ketchup and the employee said they were out of stock which nearly led to a fight between the two.

Get the Most Popular Franchiseherald Stories in a Weekly Newsletter
© 2015 Franchise Herald. All rights reserved.

Connect With Franchise News

Email Newsletter


  • RANK
  • 1nc
    Hampton Hotels
    $3.7M - 13.52M
  • 2nc
    $85.2K - 260.35K
  • 3up
    Jiffy Lube Int'l. Inc.
    $196.5K - 304K
  • 4down
    7-Eleven Inc.
    $30.8K - 1.64M
  • 5up
    $103.55K - 196.5K
  • 6up
    Anytime Fitness
    $56.3K - 353.9K
  • 7down
    $133.05K - 181.45K
  • 8down
    Denny's Inc.
    $1.18M - 2.4M
  • 9down
    $1M - 2.16M
  • 10down
    Pizza Hut Inc.
    $295K - 2.15M
Real Time Analytics