Franchise News

McDonald's Defends Video About t 'McResource Helpline" (WATCH)

Oct 24, 2013 02:57 PM EDT | By Justin Stock

McDonald's defended itself Thursday from a video posted on the website lowpayisnotok.org that proclaims the company suggests fast food workers only receive food stamps when they call the company's helpline or "McResource," ABC News reported.

"This video is not an accurate portrayal of the resource line as this is very obviously an edited video," McDonald's USA said in a statement ABC News reported. "The fact is that the McResource Line is intended to be a free, confidential service to help employees and their families get answers to a variety of questions or provide resources on a variety of topics including housing, child care, transportation, grief, elder care, education and more. Those jobs range from entry-level part-time to full-time, from minimum wage to salaried positions, and we offer everyone the same opportunity for advancement."

Lowpayisnotok.org promotes the unfair wages fast food workers are paid, and helps in their fight for their income being raised to $15 an hour ABC News reported.

ABC News used one McDonald's employee named Nancy, who called the helpline is a mother with two children. She was also provided a number to receive public assistance or food stamps.

"You can ask about things like food pantries. Are you on SNAP? SNAP is a supplemental nutritional assistance program -- food stamps. Do you have kids?" a woman's voice asked her in the recording.

Nancy then tells the voice her wage is $8.25 an hour, which she has not seen increased. The worker, according to the video, says she receives $8.25 an hour and has never received a raise. The federal minimum wage is $7.25 an hour.

"(We and our independent franchisees) provide jobs in every state to hundreds of thousands of people across the country," McDonalds said in a statement told ABC News. "Those jobs range from entry-level part-time to full-time, from minimum wage to salaried positions, and we offer everyone the same opportunity for advancement."

© 2024 Franchise Herald. All rights reserved.

Franchise News

Real Time Analytics