Wednesday May 27, 2020

updated - May 27, 2020 Wednesday EDT

Having Problems With Your Macbook Pro Laptop? Apple Offers Solution

Nov 01, 2013 04:50 PM EDT | By Justin Stock
Macbook Pro Laptop, Apple, iPhone 5S, iPhone 5C
Apple MacBook Pro Laptop Computer
Apple has a solution for consumers having issues with their Macbook Pro laptop computers.(Photo : Creative Commons )

Having a problem with your 13-inch Macbook Pro laptop? Well you're in luck because Apple is working to fix the issue The Los Angeles Times reported Friday.

"Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior," the company said in a statement on their website. "If you experience this issue, reset the keyboard and trackpad by closing the computer's display for approximately one minute and then open it."

Apple's new laptop became available Oct. 22, and is equipped with a more durable battery than its older version all for $1,299, a $200 savings The Times reported.

The company's news is the latest of a few issues it has had since introducing a new line of products during a media event in San Francisco Oct. 22, and time periods prior.

This includes the iPhone 5s, who consumers say has a battery that takes a long time to charge, or decreases in life.

"We recently discovered a manufacturing issue affecting a very limited number of iPhone 5s devices that could cause the battery to take longer to charge or result in reduced battery life," Teresa Brewer, an Apple spokeswoman told The Times Wednesday.

"We are reaching out to customers with affected phones and will provide them with a replacement phone," the company said in the statement."

The product is priced at $200 and up with a two-year contract in September with its cheaper model, the iPhone 5c costing $99.

The company experienced a shortage with the iPhone 5s last month because of its great demand especially at Vodafone retail locations BBC News reported. The phone became available soon after.

"We will have models of both 5S and 5C in our stores across the country from tomorrow," Vodafone said in a statement during the crisis.  "We are doing as much as we can to ensure every store has every configuration. We will be very open with our customers about what we have available to them."

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