FRANCHISE HERALD
Monday December 10, 2018

updated - December 10, 2018 Monday EST

P.F. Chang's says breach spanned 33 locations

Aug 04, 2014 12:44 PM EDT | By Staff Reporter
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P.F. Chang's
If you swiped your card at a P.F. Chang's restaurant, then somebody might have swiped your info.
(Photo : Wikipedia)

The restaurant chain P.F. Chang's China Bistro announced Monday a security breach first reported in June may have led to the theft of customer data from credit and debit cards used at 33 restaurants.

P.F. Chang's identified 33 restaurants where customer credit and debit card information might have been stolen.

The Asian casual dining chain said customers that visited between April 10 and June 11 of this year were vulnerable at the Schaumburg restaurant. Other restaurants were affected as early as Oct. 19, 2013.

"We have determined that the security of our card processing systems was compromised," the company said in a statement posted to its website. "The potentially stolen credit and debit card data includes the card number and in some cases also the cardholder's name and/or the card's expiration date."

The restaurant operator noted that as the investigation continues it may identify other locations where data may have been compromised or other date ranges.

"The Federal Trade Commission (FTC) also encourages those who discover that their information has been misused to file a complaint with them. To file a complaint with the FTC, or to obtain additional information on identity theft and the steps that can be taken to avoid identity theft, the FTC can be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580, or at www.ftc.gov/bcp/edu/microsites/idtheft/ or (877) ID-THEFT (877-438-4338); TTY: (866) 653-4261. State Attorneys General may also have advice on preventing identity theft, and instances of known or suspected identity theft should be reported to law enforcement, the Attorney General in the individual's state of residence, and the FTC. Individuals can also learn more about placing a fraud alert or security freeze on their credit files by contacting the FTC or their state's Attorney General. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001, 919) 716-6400, www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202, (888) 743-0023, www.oag.state.md.us," the company said in the statement.

"We regret any inconvenience this security compromise may have caused our guests. To better assist our guests whose card data may potentially have been affected, P.F. Chang's has established a confidential hotline to answer questions. This hotline is available Monday through Saturday, 8:00 a.m. to 8:00 p.m. C.S.T. and can be reached at 1-877-412-7152. Guests can also visit pfchangs.com/security for additional information."

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