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A Cracker Barrel restaurant in Columbia, South Carolina, has permanently closed, surprising many of its regular customers.
Closure Shocks Cracker Barrel Patrons
A Cracker Barrel in Columbia, South Carolina, has shut down permanently, dismaying its customers. This closure was first disclosed to the public through a straightforward phone message at the now-defunct restaurant.
"Thank you for calling the Sandhill Cracker Barrel; this location has permanently closed," the message informed callers. It continued, "We invite you to visit one of our more than 160 locations in 44 states."
As CBS affiliate WLTX reported, in addition to the phone message, patrons were greeted by a sign on the restaurant's door confirming the unfortunate news.
"To our Sandhill community, thank you for more than 15 years of support," the sign read. We've been honored to serve as your home away from home and be a part of many of your special moments."
The note expressed deep regret about the closure: "We are deeply saddened to announce this location has closed."
Cracker Barrel has announced the closure of its Columbia location as part of a routine evaluation of store performance. "As a standard course of business, we continually assess our store operations to meet the needs of our guests and our business objectives," the company stated.
"It was a tough decision to close the Columbia Cracker Barrel, a decision we never take lightly. Our current priority is to support our employees affected by this closure."
The company also expressed gratitude to its staff and customers: "We are deeply thankful to our employees who have been the heart of our operations and our guests who have shared their celebrations with us, making us a part of this community. We look forward to serving you at our other locations."
Customers are encouraged to visit the nearby Cracker Barrel on Legrand Road, located off Interstate 77 and Farrow Road.
However, two other locations remain operational in Columbia for those still looking to enjoy Cracker Barrel's offerings.
Founded in 1969, Cracker Barrel has become a familiar sight across the U.S., frequently located near interstate highways. The restaurants are beloved for their breakfast and country-style cooking and are known for their large gift shops near the checkout areas.
Local Reactions to Cracker Barrel Closure
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Some Columbia residents expressed their dismay and surprise on Facebook following the announcement that the local Cracker Barrel had closed. "That's crazy; we were just there, and it was packed," one user commented, highlighting the unexpected nature of the closure.
"We keep losing restaurants," another person lamented, pointing to a broader trend in the area.
One commenter speculated why the restaurant might have closed, noting its unusual location. "I always thought that was a strange location... not near an interstate," they remarked, suggesting that the site's accessibility could have been a factor.
Cracker Barrel cited "performance" as a reason for the closure, indicating that despite the apparent customer traffic, the location wasn't meeting company benchmarks. "That's crazy. We were just there, and it was packed," reiterated a restaurant fan, surprised by the closure given the bustling activity they witnessed.
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