A former Uber driver shared about how the company uses customer data in order to spy on them, as he was also allegedly snooped by Uber in one of his trips.
The employee named Jordan who wishes that his last name not be used in fear of retaliation, revealed to Fox News about the shenanigans of the car-hailing app, especially its "God View" feature.
Uber has a tool called "God View" where corporate employees can see the location of Uber Vehicles as well as riders who request a car, according to two of its former employees who revealed the information on Buzzfeed.
Jordan shared about a "weird" experience when he was assigned to pick up two Uber employees and he was asked by one of his passengers if he took a trip from the airport. He was startled at how his passenger knew about his whereabouts without him sharing.
Jordan was troubled to learn that somebody he didn't know had been tracking him.
"From what has been explained to me, and being in Uber meetings, they pull ['God view'] up and it has rides ordered and drop-offs, and it's all stored in a record and it'll show a graphic with a map, times, durations down to a second, the route, [and] where you were picked up from," he reveals.
"It doesn't disappear, and as a driver I can go back in my records and I can click on a ride I did in January."
Jordan says Uber doesn't just compile data about customers when they order rides, but collects other personal and valuable information as well, including when a user opens the app.
"They can tell when you open the app, and not just when you order rides," he says.
Though Uber did not comment on the issue, neither confirming nor denying it, Senator Al Franklin themselves is uncomfortable that someone or in this case, something is tracking down their location prompting him to write a letter to company CEO Travis Kalanick.
"It has been reported that a tool known as 'God view' is 'widely available to most Uber corporate employees' and allows employees to track the location of Uber customers who have requested car service," Franken wrote.
"In at least one incident, a corporate employee reportedly admitted to using the tool to track a journalist. The journalist's permission had not been requested, and the circumstances of the tracking do not suggest any legitimate business purpose."
